Testimonials

Customer Testimonials

Tell us what you think. Would you recommend us to others? Your feedback is highly appreciated. Please leave your testimonial below. Thanks.

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I visited Victoria Grove motor company in April 2018 when I knew I want to upgrade my car but I have not a clear idea of which car I shall buy. The only two requirements I considered were: keeping an eye on consumption and a having a balance between the road tax and the actual list price of the used car. 
I visited Victoria Grove, and on the same day Ross shown me all available cars keeping in mind the requests above mentioned. Ross said a Golf 2.0 was possibly a good match as it has £ 30/year road tax only, plenty of power and 65 mpg fuel consumption.
I arranged for a drive of the car with the team at Victoria Grove motor company and I was pleasantly surprised there was not a push to buy the car also when I visited the next day to drive it.
I meant not a push at all! I was given all the time needed to check the car, drive it for the agreed time. 

This is truly a five star service! Well done Ross and the team at Victoria Grove motor company!
After a couple of weeks an amber dashboard light pop-up and the car suddenly lost power. As you can imagine this could be an excruciating experience as Golf’ parts are not cheap to replace. 
I was delighted to know Ross and the team agreed to have the car fixed free of charge. Please consider I have already bought the car at this point in time, and, this means I am really pleased to say that Victoria Grove managed to fix my car without spending a penny on top of the agreed car price.
I simply drop the car at the garage once the part replacement was available. This was well managed by the team at Victoria Grove, and, it was fixed on the same day!

I am still using the car and no more amber dashboard lights appeared during last five months. This is showing the team at Victoria Grove motor company cares about the quality of the cars provided to their customers.

And above all the car I bought, i.e. the car selected by Ross, was truly the one I want to drive!
You are truly in good hands when visiting Victoria Grove motor company in Brislington.

I was so pleased of the service received in April and I bought a second car from Victoria Grove in May.
My partner and sometimes I enjoy driving this car. I can confirm this second car also runs smoothly. I have had not a single issue after I bought it in May 2018. 

I am sure I will visit Victoria Grove motor company again when I will upgrade again my motor. I recommend anyone reading this review to visit them and check the cars available and trust them to find the right used car for you.

I recently bought my first car from here – Fiat Punto and was a bargin.

It did have one fault that was fixed a week later free off charge which was great!

Excellent experience when I was purchasing the car, Ross was friendly, not pushy, helpful and made us feel comfortable.

Car is still in good condition and I would recommend this place to anyone who is looking to purchase a car.

Really pleased with my purchase would happily recommend VG… it can be a bit of a lottery buying a used car but I hit the jackpot with this one 😀

Great garage. No pressure selling and good banter. There is one thing they could improve on though and that’s to get some proper milk….coffee tasted like cardboard 🤣

Joking aside, I would highly recommend them and certainly would buy from them again.

Absolutely brilliant . Great service and polite . No pushy salesman . We had a chat with Ross and then he left us to it which makes u feel less pressured. Very happy with the bmw x5 we purchased . All round a great little car sales garage. To top it off great coffee. Cheers Ross Many thanks Calas security

The most brilliant garage I have been to, they are so helpful and don’t missell you. I am one very happy man, thank you guys

What a refreshing change! Ross is a great example of “customer service”. Courteous, helpful, patient and goes out of his way to make any purchase a relaxing and pleasant experience. Nothing is too much bother for him. The icing on the cake is the quality of their stock, 12 month AA breakdown recovery service, 12 month MOT and warranty! I would wholeheartedly recommend them to friends and family!  

I’d been looking for a new car for a while, and had been put off in other places by pressure selling. There was none of that here! Ross was a really nice, genuine guy, who put me at ease and really helped me out. The option that you can have free AA breakdown cover for a year is really helpful, and they do all the MOT etc before you collect the car so you have total peace of mind. I’ll be coming here first next time I’m looking for a new car, and will definitely recommend to friends!

Very professional and friendly service, no pressure into buying a car.
Very please with my car thankyou. Ross was extremely efficient even taxed
The car along with 12 months mot and service. I would definitely recommend
VG
Thanks again

I purchased a Nissan Qashqai on Thursday and I was very impressed with the service I received. Ross was very friendly with a no pressure to buy service. Atmosphere was very warm, welcoming and relaxed. Thank you for a very smooth stress free car buying experience, would definitely recommend you to anyone looking for their next car. Thanks again Ross xxx

Recently bought a VW golf from Victoria Grove Motor company. I was very happy with the service that was provided, the first thing I noticed was the range of stock and how well kept the cars are which gave me the confidence to go ahead with my purchase. The staff were extremely friendly, helpful and informative and I never felt pressured at any time. The handover was painless and the salesman covered all aspects from registering me as the new keeper to taxing my new car and I even got a free 1 year membership with AA. Would definitely recommend to friends and family.

Just bought a Hyundai i30 from Victoria Grove Motor Company – it was in great condition and competitively priced. Ross was lovely and helpful; no pressure selling and everything (new MOT and checks) was completed really quickly. The extra service of registering me as the new keeper and taxing the car for me were really handy. Would definitely recommend.

I was very impressed with the service I received from Victoria grove motor company. I purchased a Mercedes e class Convertible from Ross who was extremely helpful and knowledgable. I would highly recommend